About Us

HOSPITAL HISTORY

Shalom Hospital was established as a clinic in 1992 in a rented house in Mutituni. It grew in stages, changed location and in 1998 was upgraded to Dr. Onyango Nursing Home. Undaunted and unfazed by the obstacles faced, Shalom Hospital Machakos opened its doors in 2002 to become a fully-fledged private hospital with an aim to providing quality and affordable healthcare in the region. This growth led to the birth of Athi River Shalom Community Hospital. Shalom Hospitals was the forerunner of integrated healthcare in Kenya through accreditation by the National Hospital Insurance Fund (NHIF) making it a pioneer among the private hospital to be accredited as NHIF comprehensive. Today, the group's futuristic vision has ensured that it has been in a position of strength at every touch point of the healthcare delivery chain. Its presence encompasses over 500 beds across 2 hospitals, 4 primary care & diagnostic clinics, and 1 telemedicine unit across Eastern province. Over years, Shalom group of Hospitals' transformative journey has forged a legacy of excellence in healthcare. The Group has continuously led by example in the blossoming private healthcare through adoption of clinical excellence as a standard. This made Shalom group of Hospitals to partner with Safe Care – an international accreditation facility that ensures a stepwise safe care improvement programme to provide quality care to patients. The Group continues to break new ground in adopting new technology. Currently, the group believes in Telemedicine - ("telehealth" or "e-health") allows us to evaluate, diagnose and treat patients in remote locations using telecommunications technology. It allows patients in remote locations to access medical expertise quickly, efficiently and without travel, providing more efficient use of limited expert resources which can "see" patients in multiple locations wherever they are needed without leaving their facility and comfort of their homes.

Our Vision

To be a leader in the provision of quality and affordable healthcare in the region

Our Mission

To provide quality healthcare with efficiency, reliability, sustainability and courtesy, with emphasis on customer needs.

VALUES

Efficiency and excellence in patient care Pursue excellence in everything we do with continuous improvements in quality, service and cost-effectiveness. Strive to be the best and work continuously to improve performance and exceed expectations.

Patient-Centered Care

In all our endeavors, we are guided by the needs of the patient, creating a partnership that is effective and personal across the continuum of care. We put our patients first as we seek to exceed the expectations of our customers with superior service, outstanding clinical care and unsurpassed responsiveness. This ensures that we prioritize safety, quality and the patient experience in everything we do.

Teamwork

Embrace a collaborative and interdisciplinary approach to patient care

Quality

Always pursuing Quality, our Hospital envisions more efficient, equitable care at all levels of a patient's experience. Through a consensus-based process, clinical quality and efficiency measures meets the needs and expectations of the general public, government, providers and practitioners.

Respect

Honor patients’ right to privacy and confidentiality; Value differences among individuals and groups; Actively listen, encourage feedback and choose the best way to deliver timely and meaningful information.

Leadership

Promote the development and growth of leaders throughout the organization and continue to allow internal growth

Integrity

Doing the right things at the right time and place; Focus on the best interests of patients; Be honest with patients, learners and each other.

Community Responsiveness

Shalom group of Hospitals has always strongly believed in social initiatives that help transcend barriers. In keeping with this, the group has started several impactful programmes that involve conducting outreaches throughout the region. These outreaches focus on the needy and far to reach areas with the aim of conducting diagnostic and medical consultancy to such people. The programme also focuses on cancer screening, cure and rehabilitation for those in need. Shalom Hospital regularly conducts comprehensive health screening camps across the nation.